3.1.2.1 Select Customers and Manage Programs : Select Customers and Manage Programs Detailed Process Model Description : 7.7 Add Lead Events in Pending Status
7.7 Add Lead Events in Pending Status
Reference: Select Customers and Manage Programs Process Model - Page 4 for the associated business process diagram.
Actor/Role: CC&B
Description: CC&B adds Lead Event in pending status to the Lead.
Entities to Configure
•
Lead Event Type
Business Objects
•
C1-Lead
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